Previous incidents

February 2024
Feb 21, 2024
1 incident

Mainetenance Release

Maintenance

Resolved Feb 21 at 05:00am CST

Updated Observe and Identity and Docs to latest version to bring the best service possible to our customers.

January 2024
Jan 31, 2024
3 incidents

Dashboard, Identity Platform, and 5 other services are down

Downtime

Resolved Jan 31 at 12:47pm CST

Dashboard, Identity Platform, Cloud Services, and 4 other resources recovered.

7 previous updates

Gateway Reconfiguration

Maintenance

Resolved Jan 31 at 11:30am CST

During this time we will be doing application gateway reconfiguration.

Dashboard Bug Fixed and UI Updates

Maintenance

Resolved Jan 31 at 07:30am CST

Added capabilities to render UML diagrams from flow docs.

Jan 30, 2024
1 incident

Server Updates

Maintenance

Resolved Jan 30 at 01:57pm CST

WEbsite and Academy will be unavailable briefly while we perform an update.

Jan 29, 2024
1 incident

Cloud Services is down

Downtime

Resolved Jan 29 at 06:54am CST

Cloud Services recovered.

1 previous update

Jan 28, 2024
1 incident

Observe Platform is down

Downtime

Resolved Jan 28 at 12:48am CST

Observe Platform recovered.

1 previous update

Jan 25, 2024
1 incident

System Maintenance

Maintenance

Resolved Jan 25 at 02:26pm CST

During this time, the main website will be down approx 1 hour.

Jan 11, 2024
1 incident

Monitor APIs is down

Downtime

Resolved Jan 11 at 05:28am CST

Monitor APIs recovered.

3 previous updates

December 2023
Dec 13, 2023
2 incidents

Identity Platform is down

Downtime

Resolved Dec 14 at 12:10am CST

Identity Platform recovered.

1 previous update

Authentication System Maintenance

Maintenance

Resolved Dec 13 at 11:30pm CST

During the maintenance we will be upgrading our Identity application and the application dependent on it might not be accessible to our users.

Dec 12, 2023
2 incidents

Identity Platform is down

Downtime

Resolved Dec 12 at 09:23pm CST

Identity Platform recovered.

1 previous update

Observe Platform is down

Downtime

Resolved Dec 12 at 12:51am CST

Observe Platform recovered.

1 previous update

Dec 07, 2023
2 incidents

Main Website, Dashboard, Identity Platform, Observe Platform, Cloud Services,...

Downtime

Resolved Dec 07 at 01:58pm CST

Main Website recovered.

24 previous updates

Updating Firewall Policies

Maintenance

Resolved Dec 07 at 01:30am CST

Updating Firewall Policies to allow access from US and India only.