Previous incidents

August 2023
Aug 22, 2023
1 incident

System Release 8/22/2023

Maintenance

Resolved Aug 22 at 02:00am CDT

We will be performing our latest release at this time. Expected outages my occure.

Aug 18, 2023
1 incident

Main website upgrades and enhancements

Maintenance

Resolved Aug 18 at 10:00am CDT

The Main IgniteConnex website will be offline for approx 2 hours for upgrades and enhancements.

Aug 17, 2023
1 incident

Monitor APIs is down

Downtime

Resolved Aug 17 at 01:47pm CDT

Monitor APIs recovered.

3 previous updates

Aug 15, 2023
1 incident

Main Website is down

Downtime

Resolved Aug 15 at 05:59pm CDT

Main Website recovered.

1 previous update

Aug 04, 2023
1 incident

Monitor APIs is down

Downtime

Resolved Aug 04 at 08:56am CDT

Monitor APIs recovered.

7 previous updates

July 2023
Jul 28, 2023
1 incident

System Release 27-07-2023

Maintenance

Resolved Jul 28 at 02:00am CDT

During this time we will be releasing new features and bug fixes. The expected outage will be approx 30 mins.

Jul 18, 2023
1 incident

Monitor APIs is down

Downtime

Resolved Jul 18 at 03:39pm CDT

Monitor APIs recovered.

1 previous update

Jul 11, 2023
2 incidents

Some users are experiencing issues accessing Observe

Degraded

Resolved Jul 11 at 09:41am CDT

We have identified the issue and it is now resolved.

1 previous update

System Release 7/11/2023

Maintenance

Resolved Jul 11 at 04:30am CDT

During this time we will be releasing new features and bug fixes. The expected outage will be approx 15 mins. For more information, please see https://www.igniteconnex.com/blog/release-7-11-2023/

June 2023
Jun 27, 2023
1 incident

DNS migration

Maintenance

Resolved Jun 27 at 10:54pm CDT

DNS has been completed and successful.

1 previous update

Jun 26, 2023
1 incident

Issue has been resolved

Resolved Jun 26 at 08:28pm CDT

We have resolved the issue

Jun 19, 2023
1 incident

Main Website is down

Downtime

Resolved Jun 19 at 08:12pm CDT

Main Website recovered.

3 previous updates

Jun 18, 2023
1 incident

Main Website is down

Downtime

Resolved Jun 18 at 09:09am CDT

Main Website recovered.

1 previous update

Jun 15, 2023
1 incident

Monitor APIs is down

Downtime

Resolved Jun 15 at 09:48am CDT

Monitor APIs recovered.

1 previous update

Jun 01, 2023
1 incident

Dashboard, Identity Platform, Observe Platform, Cloud Services, Platform APIs...

Downtime

Resolved Jun 01 at 03:59pm CDT

All issues have been resolved.

8 previous updates